Buying Online

If you need to cancel or make changes, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but changes may not be possible if the order has already been processed or shipped.

Yes! When you view the product listing, there's an option to enter your email. Once the item is back in stock, you'll receive an email notification.

You can find all parts and accessories on our website. Just click on the "Replacement" tab in the menu, and it will take you to all the available options. If you can't find what you're looking for, feel free to reach out to us, and we'll help guide you to where it's available.

Your order may still be processing, or there could be a discrepancy causing a delay in shipment. Please contact us so we can help identify the exact cause. Keep in mind that, in rare cases, it can take up to 2-3 days for an order to process.

There could be several reasons your credit card wasn't authorized during checkout:

1. The billing address you entered might not match the one associated with your credit card. Double-check for any typos or misplaced information.
2. Your credit card details (number, expiration date, or CVV) might have been entered incorrectly. Please review and ensure all information is accurate.

Delivery times may vary depending on your location. Orders shipping within the U.S typically take 5-7 business days to arrive. For international shipments, delivery can take anywhere from 7-16 days. Please make sure to track your shipment and stay in contact with your designated carrier to confirm delivery and avoid any delays. Detailed delivery information will be provided in your confirmation email.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your shipment on the carrier's website.

If your product arrives damaged, please contact Supreme Trimmer Customer Service immediately with your order number and photos of the damage. You can reach us at (818) 626-8065 or email us at support@supremetrimmer.com. Please report any damage as soon as possible so we can assist you promptly

Our return policy allows returns within 30 days of receipt for a refund or exchange. The item must be unused and in its original packaging. However, please be aware that returns due to buyer's remorse or without a manufacturing defect will be subject to additional fees to process the return for a refund. For more details, please refer to our return policy.

We accept a range of payment methods, including credit/debit cards, PayPal, as well as secure options like Shop Pay, Amazon Pay, and Meta Pay.

Yes, you can apply discount codes at checkout. Make sure to enter the code in the designated field before completing your purchase.