Welcome to Supreme Trimmer's Hassle-Free Return Policy!
🕒 30-Day Return Window: You have a generous 30 days from the date of receiving your item to initiate a return.
✨ Eligibility Criteria: To qualify for a return, your item must be in pristine condition – unworn, unused, with tags intact, and in its original packaging. Keep that receipt or proof of purchase handy. Shipping the product back to our warehouse? The buyer's got it covered.
🔧 Craftsmanship Concerns: For products facing craftsmanship issues, we've got you! Within the warranty period, we provide a shipping label, fix the problem, or replace the item. We may request additional images or videos to troubleshoot effectively.
🤷 Buyer's Remorse: Didn't quite hit the mark? We understand. While we generally accept returns, a modest 20% restocking fee may apply. Reach out to our customer support for queries that need clarity.
🚚 Rejected Packages Solution: Missed the delivery train? If a shipment is returned due to unsuccessful delivery attempts, a $10 shipping fee awaits the buyer for re-receiving the product. Alternatively, a full refund (minus the original $10 shipping cost) is on the table.
🔄 Initiate a Return: Ready to start the return journey? Click here. If accepted, we'll send you a return shipping label and comprehensive instructions. Remember, no unsolicited returns without prior approval, please.
📧 Contact Us: For any return-related questions or concerns, feel free to reach out at support@supremeTrimmer.com.
🛠️ Damages and Issues: Inspect your order upon arrival. If you spot defects, damages, or the wrong item, let us know immediately. Quality matters to us, and we've got you covered!
🚫 Exceptions: Certain items like perishables, custom or personalized products, and specific personal care items cannot be returned. Please connect with us for any queries related to your unique item.
🔄 Exchanges: Need a different item? Fast-track the process by returning the current one, making a new purchase once the return is accepted.
💸 Refunds: Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be automatically processed through your original payment method.
🌎 International Orders: Customs fees? The recipient takes the lead on those. Ensure we have your correct contact details for seamless customs processes. Failure to provide info or clear customs incurs an additional fee.
Thank you for choosing Supreme Trimmer - where returns are as smooth as your styles!