General Questions
What are your business hours? +
Our business hours are Monday to Friday from 8 AM to 3 PM PST. We are closed on all major holidays. If you need to reach us outside of business hours, you can email us at support@supremetrimmer.com, and a representative will reply within 48 hours. To ensure a smooth process, please avoid sending multiple emails within a short period, as this may delay our response and could lead to our server blocking your email address.
How can I reach you if I have questions or concerns? +
You can contact us through our Contact Us page, and we will be happy to assist you.
What is the voltage for your products? +
Most of our products feature worldwide voltage. However, our hair dryers do not support worldwide voltage, so a universal adapter won't work for this product. The hair dryers are available with either a US, EU, or UK adapter type. Please select the adapter type that is suitable for your country.
How do I return/replace a product? +
To start a return, please initiate the process here. Keep in mind that we only accept returns that are within the 30 day return window. For more information, please refer to our return policy.
Where do I find the model number on my product? +
You can find the model number on the bottom of your products or on the back of the product and usually starts with "ST".
EST 2020.
Barber Approved, Barber Suggested™