🔒 Privacy Policy
Privacy Policy
Your privacy is important to us. This policy explains how Supreme Trimmer (“we,” “our,” “us”) collects, uses, and protects your personal information when you visit our website, make a purchase, subscribe to our text messaging program, or engage with us online. By using our site or opting into SMS communications, you agree to the practices outlined below.
Information We Collect
We may collect the following types of personal data:
Contact Information: name, email address, phone number, billing and shipping details
Order Details: items purchased and payment information (processed securely by trusted third parties)
Account Information: login credentials and preferences if you create an account
Communications: information you provide through forms, comments, or email interactions
Technical Data: IP address, browser type, device details, cookies, and analytics data
SMS Program Data: mobile phone number, message content, opt-in and opt-out data, delivery confirmations, and message engagement metrics
How We Use Your Information
We use the information we collect to:
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Process and deliver your orders
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Provide customer support and respond to inquiries
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Improve our website, products, and services
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Send order updates, promotional offers, and brand news (only if you opt in)
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Send transactional SMS messages such as order confirmations, shipping updates, and cart reminders
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Protect against fraud, spam, and unauthorized activity
We never sell your personal information to third parties.
SMS Marketing and Communications
When you opt in to receive SMS messages from Supreme Trimmer, we will use your phone number to send you marketing offers, product updates, and reminders based on your interactions with our site.
You can opt out of SMS communications at any time by replying “STOP” or following the opt-out instructions in any text message.
Your SMS opt-in data and consent are stored securely and will not be shared, sold, or transferred to any unaffiliated third parties.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Abandoned Cart Notifications
Our website uses cookies and similar technologies to track the items you place in your cart, including when a cart has been abandoned. This helps us identify when to send you reminder messages via SMS to complete your purchase.
Example: “Supreme Trimmer’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.”
If you wish to disable these tracking features, you can adjust your browser settings to reject cookies; however, doing so may limit some functionality, including cart reminders.
Cookies and Tracking
Our site uses cookies and similar technologies to:
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Save your preferences and login details
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Enhance shopping and browsing experiences
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Track performance and analytics
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Identify when a shopping cart has been abandoned (for use in SMS reminders, if you have opted in)
You may disable cookies in your browser settings, though some features may not function properly without them.
Third-Party Services
Some pages may include embedded content (such as YouTube or Instagram). These services may collect data as if you visited their platforms directly.
Payments are processed through trusted providers such as PayPal and Shopify Payments. Supreme Trimmer does not store your payment details.
If we share personal information with third-party partners (for example, analytics or logistics providers), it is strictly for business purposes such as fulfilling your order or improving customer experience.
Text messaging opt-in data and consent are never shared with or sold to third parties.
Location Data
If you enable location-based services (for example, to find local shipping estimates or product availability), we may collect and use your device’s location data. This information is used only to provide relevant services, such as localized promotions or accurate delivery information. You can disable location access in your device settings at any time.
Analytics
We use analytics tools to understand visitor behavior and improve our website performance. These tools may use cookies or anonymized identifiers, but they do not store personally identifiable information unless you explicitly provide it.
Data Retention
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Comments and metadata: retained as long as needed for moderation and community purposes
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Registered accounts: stored until you request deletion
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Order records: retained only as necessary for accounting, warranty, and legal compliance
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SMS opt-in data: retained only for as long as you remain subscribed or until you withdraw consent
Your Rights
You have the right to:
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Request a copy of the personal data we hold about you
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Correct or update inaccurate information
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Request deletion of your data (except where retention is required for legal, tax, or security reasons)
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Opt out of marketing communications or SMS at any time
To exercise these rights, contact us at support@supremetrimmer.com.
Data Protection
We use SSL encryption, secure servers, and restricted access protocols to protect your personal information. While no system is completely immune, we are committed to maintaining strong data protection practices.
GDPR & CCPA Compliance
For EU residents (GDPR):
You may request access to, correction of, or deletion of your data; restrict or object to processing; request data portability; or withdraw consent to marketing at any time. We process data only when we have a lawful basis, such as fulfilling your order, legitimate business interests, compliance with law, or your consent.
For California residents (CCPA):
You may request to know what categories of data we collect and how we use it; request deletion of your data (with legal exceptions); and opt out of any “sale” of personal data. Supreme Trimmer does not sell data. Exercising your privacy rights will never result in discrimination.
To submit a GDPR or CCPA request, please contact us at support@supremetrimmer.com.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Email: support@supremetrimmer.com
Phone: (818) 626-8065