Refund policy

Experience peace of mind with our 30-day return policy at Supreme Trimmer™. Your satisfaction is our priority, and to initiate a return, please ensure that your item is in its original, unworn or unused condition, with tags and packaging intact. Retain your receipt or proof of purchase for a smooth process.

To begin your return, please login to your account at the link below:
https://account.supremetrimmer.com

Upon acceptance, we will provide a return shipping label along with detailed instructions for sending your package. Kindly note that returns not preceded by a formal request will not be accepted.

For any queries regarding returns, feel free to reach out to us at support@supremetrimmer.com. Your grooming satisfaction is our commitment.

Damages and issues

Upon receiving your order, kindly conduct a thorough inspection. Should you identify any defects, damages, or if an incorrect item is received, please reach out to us immediately. Your prompt communication allows us to assess the issue promptly and rectify it to ensure your complete satisfaction.

Exceptions / non-returnable items

Please note that specific items are non-returnable, including perishable goods (such as food, flowers, or plants), custom products (e.g., special orders or personalized items), and personal care goods (such as beauty products). Returns are not accepted for hazardous materials, flammable liquids, or gases. Should you have inquiries regarding your specific item, feel free to reach out to us for clarification.

Regrettably, returns cannot be accommodated for sale items or gift cards. We appreciate your understanding of these policies.

Exchanges

For expedited service in obtaining the desired item, we recommend returning the original item. Upon acceptance of the return, you can proceed to make a separate purchase for the new item, ensuring a swift and efficient process for acquiring the product you desire. 

Refunds

Upon receipt and inspection of your return, we will promptly notify you of the approval or denial of your refund. If approved, the refund will be automatically processed to your original payment method. Kindly note that the processing and posting of the refund by your bank or credit card company may take some time.